Community Medical Services is pleased to announce that most CMS locations now accept eligible Cigna insurance plans for opioid use disorder treatment and related recovery services.
This update gives more individuals and families another potential way to access compassionate, evidence-based care. Because insurance coverage, provider networks, and out-of-pocket costs can vary by plan and location, patients are encouraged to contact CMS before beginning treatment. Our team can help verify benefits, explain available services, and guide patients through the next steps.
Expanding Access to Compassionate Addiction Treatment
Questions about insurance and treatment costs can make an already difficult decision feel even more overwhelming. By accepting eligible Cigna plans at participating locations, Community Medical Services is working to reduce those barriers and make high-quality opioid use disorder treatment more accessible.
CMS provides welcoming, judgment-free care designed to meet patients where they are in their recovery journey. Depending on the location and each patient’s clinical needs, services may include medications for opioid use disorder, counseling, peer support, care coordination, and other recovery resources. Many CMS clinics also offer same-day treatment and walk-in availability, helping patients begin care when they are ready.
What Cigna Members Should Know
Coverage can vary based on the specific Cigna plan, the services provided, and the Community Medical Services location. Deductibles, copays, coinsurance, prior authorization requirements, and network participation may all affect a patient’s out-of-pocket costs.
Before beginning treatment, patients are encouraged to contact Community Medical Services to confirm whether their plan is accepted at their preferred location. Having a Cigna insurance card available can help the CMS team verify eligibility, review benefits, and explain any next steps. No Cigna card? No problem – we will work to find your coverage based on the information you can provide. Patients may also contact the member services number listed on the back of their insurance card for additional information about their coverage.
CMS Services That May Be Covered by Your Cigna Insurance Plan
Depending on a patient’s clinical needs, insurance benefits, and location, Community Medical Services may offer a range of evidence-based treatment and recovery services, including:
- Medication-Assisted Treatment: Medications for opioid use disorder may be used alongside counseling and other support services to help reduce cravings and withdrawal symptoms while supporting long-term recovery.
- Counseling: Individual or group counseling may help patients address behavioral health needs, identify triggers, develop coping strategies, and work toward personal recovery goals.
- Peer Support: Trained peer support specialists with lived recovery experience may provide encouragement, practice guidance, and connection throughout the treatment process.
- Psychiatric Services: Where available, psychiatric care may include evaluation, medication management, and support for co-occurring mental health conditions that can affect a patient’s recovery.
Treatment plans are developed around each patient’s individual needs, and service availability may vary by clinic. Some services may also require prior authorization or be subject to plan-specific coverage requirements.
How to Confirm Your Cigna Benefits
Because insurance coverage can vary by plan, service, and location, patients are encouraged to verify their benefits before beginning treatment.
To get started:
- Contact Community Medical Services: Call CMS at (855) 203-6352 or reach out to your preferred clinic directly.
- Have your insurance information ready: Keep your Cigna insurance card nearby, including your member ID and group number. Again, if you do not have your card just reach out and we will do what we can for you.
- Ask about coverage and costs: The CMS team can help review whether your plan is accepted, which services may be covered, and whether deductibles, copays, coinsurance, or prior authorization requirements may apply.
- Confirm details with Cigna: Patients may also call the member services number on the back of their insurance card for information about network participation and plan-specific benefits.
CMS can help explain the verification process and next steps, but final coverage decisions are determined by the terms of each member’s Cigna plan.
Get Covered Opioid Treatment at Community Medical Services
Taking the first step toward treatment can feel difficult, but support is available. Community Medical Services provides compassionate, evidence-based care in a welcoming, judgment-free environment. Our team can help verify your benefits, answer questions about available services, and guide you through the next steps toward care.
To learn whether your Cigna plan may cover services at a participating CMS location, call (855) 203-6352 or find a Community Medical Services location near you.
