2025 Report Findings
The 2025 Patient Outcomes Report provides a nationwide view of CMS’s impact over the previous calendar year. Across the communities CMS serves, our mission is bigger than access to medication alone. It is about improving the social determinants of health that influence long-term recovery, including housing stability, employment, health access, community connection, and overall well-being.
Download the 2025 Report
Recovery is a long-term process, and meaningful outcomes often build over time. That is why CMS looks beyond a single appointment or test result to measure patient engagement, retention in care, changes in substance use trends, and improvements in the social factors that affect health.
Thirty-day retention is one of the most important early indicators of treatment engagement. When patients remain connected to care during the first month, they have more opportunities to receive medication support, counseling, harm reduction resources, and connection to services that may help them stabilize.
National urinalysis trends also help CMS identify shifts in the drug supply, monitor emerging risks, and support clinical decision-making. These data points allow CMS teams to respond with evidence-based care, patient education, and timely intervention.
State-specific outcomes reports were completed this year not for every state in which we provide care, but for those with the highest level of statistical significance. If you do not see your state below, refer to the national report for average data company-wide.
The 2025 National Patient Outcomes Report gives patients, families, providers, partners, and community leaders a clearer view of how CMS is working to expand access to care, improve treatment engagement, and support long-term recovery outcomes nationwide.
Download the full report to explore CMS’s nationwide patient outcomes, clinical trends, screening data, and community impact from 2025.
Every number represents a person, a family, and a community impacted by access to compassionate, evidence-based care. Use the metrics below to see a snapshot of CMS’s nationwide impact in 2025.
Screening is an important part of whole-person care. By identifying health needs earlier, CMS can help connect patients to education, follow-up care, and support that may otherwise be delayed or missed.
HIV/Hepatitis C Screenings
In 2025, CMS continued to strengthen its screening capabilities through lab services and clinical workflows designed to support early detection and intervention.
Social Determinants of Health
Measuring social determinants of health at intake helps CMS better understand patient needs and connect people with support that extends beyond medication.
Weekly Dosing Stats
Weekly dosing data shows how patients progress through care, how treatment plans evolve over time, and how CMS supports individualized treatment based on clinical need.
“As a certified B Corporation, CMS continues to stand apart in the healthcare landscape. We believe that we have a responsibility that extends beyond the bottom line—a responsibility to our patients, our employees, and the communities we serve.
As we reflect on the past year at Community Medical Services (CMS), I am reminded that our work is measured not just in clinical outcomes, but in the quiet, profound moments of human connection that occur within our walls every day. This year, we have seen that recovery is possible, that hope is resilient, and that business—when guided by empathy and ethical responsibility—can be a powerful force for good.”
Community Medical Services is amazing. They helped me with my substance abuse issue and got me back on the road to recovery. Methadone is only one of the tools you will need to help implement and maintain a successful sobriety strategy. This clinic, and my counselor, made sure that I had all the necessary tools to help me live a life clean and sober.
Been coming to see the very friendly, helpful, just really supportive staff. They do care about their work & the positive effects CMS has in the community. It’s 100% more than ok to ask for help and when you need it I’d definitely recommend them. They aren’t trying to give a short term solution, they want to help you build back a life you love.
A wonderful group of people here! Hard working and care about your recovery! I love them!!
AMAZING clinic all the way! They help and they care. They make you feel welcome 🙏 I wouldn’t ask for a better place to go to. They have helped me change my life so much and I am forever grateful for them! Every staff member truly cares! Love them all 🩵
Every member of the team is very professional and there to help you succeed with no judgment. My life is back on track in every which way – family, health, spiritual and financially. Thank you all.
CMS does a great job at helping out every one in need. They’re very respectful kind and supportive to all walks of life no matter your background or situation that you’re in. I wouldn’t choose any where else to go.
CMS has been the catalyst in saving my life. They listen to you, offer guidance and resources, no judgement EVER, and the staff is always kind and understanding. The facilities I have personally used have both been clean and orderly.
CMS is such a wonderful and great place! The whole staff at CMS Prescott Valley are the absolute best people ever! They’re all so kind and compassionate. I feel they go beyond to make you feel welcome in every step of your recovery to help you succeed. Special shout out to my counselor Anthony, he is truly amazing! Love everyone at CMS!
CMS is the only way to go when you’re looking for recovery. I’ve been at other recovery centers and have never been successful with my sobriety as I have been now. The one and only reason…the staff. You will not find another center like this one! I am living drug free now for 2 years because of the amazing team at CMS!
I am grateful for CMS and it’s employees. The ladies their are down to earth and straight forward. This is the first place I’ve been that I haven’t felt judge or treated differently. Anyone looking to change their life, try CMS, they are definitely the place to go.
I can’t say enough about this place. From the staff to the nurses to the counselors. Everyone here is amazing. They are supportive non judgmental and so kind. It takes a lot of patience and understanding to be in the behavioral health field and they are top tier! Thank you for everything you guys do to help the community!
I can’t think Brandalyn the peer support for her genuine compassion and clear care for be patience at CMS I was going through a rough time and if it wasn’t for her I don’t know what I might have done. Thank you all so much for your kindness and understanding.
I cannot say enough great things in regards to the staff at our clinic. I’m positive I wouldn’t be in recovery had I not had CMS in my corner. The nurses, the doctor, the management, the counselors – everyone! Thank you from the bottom of my heart. You guys saved my life.
I have had nothing but a good experience with CMS. The staff has made it pleasant and effortless to get the help that I need in order to live a sober lifestyle that I am so grateful for. I have been going to the clinic for quite some time now and have received nothing but genuine kindness and support and I would recommend them to anyone in need of assistance.
I love this program. The team is so down to earth, fast intake process, and start you off at a reasonable dosage. Higher success rate here for me personally! Thank you guys.
